Shipping policy

Shipping Costs
Enjoy free standard shipping on all Homewards orders within the 48 contiguous United States. No minimum purchase is required.

Shipping Destinations
We currently ship to the 48 contiguous United States. At this time, we do not ship to Alaska, Hawaii, US territories, or international destinations.

Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow its journey. Please allow some time for tracking updates to become available.

Address Accuracy
Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. We'll do our best to help, but address changes cannot be guaranteed once your order is being processed.

Lost, Damaged or Delayed Packages
If your order arrives damaged, appears to be lost, or experiences an unexpected delay, please contact us with your order number and details of the issue. We'll investigate and help determine the appropriate next steps.

Order Changes & Cancellations
Need to make a change? Please contact us as soon as possible. We'll do our best to accommodate requests before your order ships, but changes and cancellations cannot be guaranteed once processing has begun.

Questions?
We're here to help! For shipping questions or assistance with your order, contact us at support@shophomewards.com.